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Help & Support

This website is designed to support you in carrying out tasks Gov.gi.

Video Tutorials

Below are a select few videos from our Youtube Channel. For further specific videos please check our step by step tutorials.

Note: Different types of account (personal or corporate) provide you with access to different services.

A personal account allows you to complete tasks relating to you as an individual.

This includes ID cards, Gibraltar Health Service (GHA) processes, Passports and vehicle-related issues.

A corporate account allows you to complete tasks as a corporation.

This includes, access corporate services, manage your business, invite other users to access your business, use employment services and create employment vacancies.

Create a personal account on Gov.gi
Create a corporate account on Gov.gi
Verify your identity on Gov.gi
Register for tax eServices
Income tax declaration
Claim your tax allowances
Claim allowances on behalf of someone else
Claim tax allowances as a company on behalf of someone else

Support

Chat Service

If you are having trouble using our eService and what to speak to us online use our online chat service. Just click on the chat icon on the bottom right of the screen.

Opening hours are Monday to Friday: 9:00am-4:00pm (Excluding Public Holidays).

If you require help outside of working hours, including weekends and public holidays, our chat services will email us your issue.

Visit Us

You can visit us on 323 Main Street. (https://goo.gl/maps/VyX42URZMcZeJ3vR8)

Opening hours are Monday to Friday: 9:00am-4:00pm (Excluding Public Holidays).

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