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Help & Support

This website is designed to support you in carrying out tasks Gov.gi.

Video Tutorials

Below are a select few videos from our Youtube Channel. For further specific videos please check our step by step tutorials.

Register for eServices and verify account

Note: Different types of account (personal or corporate) provide you with access to different services.

A personal account allows you to complete tasks relating to you as an individual.

This includes ID cards, Gibraltar Health Service (GHA) processes, Passports and vehicle-related issues.

A corporate account allows you to complete tasks as a corporation.

This includes, access corporate services, manage your business, invite other users to access your business, use employment services and create employment vacancies.

Create a personal account on Gov.gi
Create a corporate/business account on Gov.gi
Verify your identity on Gov.gi

Register for tax eServices
Income tax declaration
Claim your tax allowances
Claim allowances on behalf of someone else
Authorise another person to act on my behalf
Income tax declaration & claim allowance on behalf of someone who cannot register

Claim tax allowances as a company on behalf of someone else
Income tax declaration, as a company, on behalf of someone
Corporate S1 Certificate

Apply for an ID
Apply for a Gibraltar ID card on behalf of someone else
Apply for a Certificate of Identity
Apply for a certificate Identity on behalf of someone else
Report a Lost or Stolen ID Card
Apply for a Certificate of Residence
Apply for Gibraltarian Status

Register for Medical Healthcare
Link your GHA number
Repeat Prescription
Request a sick note

Register your occupancy as a tenant

Book a driving theory test on Gov.gi
Apply for a learners licence on Gov.gi
Apply for a driving licence on Gov.gi
Apply for compulsory basic training on Gov.gi
Change of address on Gov.gi
Disposal of a motor vehicle on Gov.gi
Register a motor vehicle on Gov.gi
Buy or transfer a personalised registration number on Gov.gi
Book a driving test on Gov.gi
Duplicate logbook or road worthiness certification on Gov.gi
Change of vehicle ownership on Gov.gi

Support

 

Chat Service

If you are having trouble using our eService's and want to speak to us online, use our online chat service. Click on the Live chat icon on the bottom right of the screen on: Portal.egov.gi
 

Offline Support

If you require help outside of working hours including weekends and public holidays, click on the Support icon on the bottom right of the screen on: Portal.egov.gi. Our chat services will email us your issue via a ticket service and you will receive a response on the next working day.

Visit Us

Alternatively, you can visit us @ 323 Main Street.  Hub Location
The opening hours are: Monday to Thurday: 8:30am-3:00pm and Fridays 8:30am-2:30pm (Excluding Public Holidays).

Information

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