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Help & Support

This website is designed to support you in carrying out tasks

Video Tutorials

Below are a select few videos from our Youtube Channel. For further specific videos please check our step by step tutorials.

Note: Different types of account (personal or corporate) provide you with access to different services.

A personal account allows you to complete tasks relating to you as an individual.

This includes ID cards, Gibraltar Health Service (GHA) processes, Passports and vehicle-related issues.

A corporate account allows you to complete tasks as a corporation.

This includes, access corporate services, manage your business, invite other users to access your business, use employment services and create employment vacancies.

Create a personal account on
Create a corporate account on
Verify your identity on
Register for tax eServices
Income tax declaration
Claim your tax allowances
Claim allowances on behalf of someone else
Authorise another person to act on my behalf
Income tax declaration & claim allowance on behalf of someone who cannot register
Claim tax allowances as a company on behalf of someone else
Income tax declaration, as a company, on behalf of someone
Corporate S1 Certificate
Apply for an ID
Apply for a Gibraltar ID card on behalf of someone else
Apply for a Certificate of Identity
Apply for a certificate Identity on behalf of someone else
Report a Lost or Stolen ID Card
Apply for a Certificate of Residence
Apply for Gibraltarian Status
Register for Medical Healthcare
Link your GHA number
Repeat Prescription
Request a sick note
Register your occupancy as a tenant
Book a driving theory test on
Apply for a learners licence on
Apply for a driving licence on
Apply for compulsory basic training on
Change of address on
Disposal of a motor vehicle on
Register a motor vehicle on
Buy or transfer a personalised registration number on
Book a driving test on
Duplicate logbook or road worthiness certification on
Change of vehicle ownership on


Chat Service

If you are having trouble using our eService and what to speak to us online use our online chat service. Just click on the chat icon on the bottom right of the screen.

Opening hours are Monday to Friday: 9:00am-4:00pm (Excluding Public Holidays).

If you require help outside of working hours, including weekends and public holidays, our chat services will email us your issue.

Visit Us

You can visit us on 323 Main Street. (

Opening hours are Monday to Friday: 9:00am-4:00pm (Excluding Public Holidays).


Register Sign In

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