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Help & Support

This website is designed to support you in carrying out tasks Gov.gi.

Video Tutorials

Below are a select few videos from our Youtube Channel. For further specific videos please check our step by step tutorials.

Note: Different types of account (personal or corporate) provide you with access to different services.

A personal account allows you to complete tasks relating to you as an individual.

This includes ID cards, Gibraltar Health Service (GHA) processes, Passports and vehicle-related issues.

A corporate account allows you to complete tasks as a corporation.

This includes, access corporate services, manage your business, invite other users to access your business, use employment services and create employment vacancies.

Create a personal account on Gov.gi
Create a corporate/business account on Gov.gi
Verify your identity on Gov.gi
Register for tax eServices
Income tax declaration
Claim your tax allowances
Claim allowances on behalf of someone else
Authorise another person to act on my behalf
Income tax declaration & claim allowance on behalf of someone who cannot register
Claim tax allowances as a company on behalf of someone else
Income tax declaration, as a company, on behalf of someone
Corporate S1 Certificate
Apply for an ID
Apply for a Gibraltar ID card on behalf of someone else
Apply for a Certificate of Identity
Apply for a certificate Identity on behalf of someone else
Report a Lost or Stolen ID Card
Apply for a Certificate of Residence
Apply for Gibraltarian Status
Register for Medical Healthcare
Link your GHA number
Repeat Prescription
Request a sick note
Register your occupancy as a tenant
Book a driving theory test on Gov.gi
Apply for a learners licence on Gov.gi
Apply for a driving licence on Gov.gi
Apply for compulsory basic training on Gov.gi
Change of address on Gov.gi
Disposal of a motor vehicle on Gov.gi
Register a motor vehicle on Gov.gi
Buy or transfer a personalised registration number on Gov.gi
Book a driving test on Gov.gi
Duplicate logbook or road worthiness certification on Gov.gi
Change of vehicle ownership on Gov.gi

Support

Chat Service

If you are having trouble using our eService and what to speak to us online use our online chat service. Just click on the chat icon on the bottom right of the screen.

Opening hours are Monday to Friday: 9:00am-4:00pm (Excluding Public Holidays).

If you require help outside of working hours, including weekends and public holidays, our chat services will email us your issue.

Visit Us

You can visit us on 323 Main Street. (https://goo.gl/maps/VyX42URZMcZeJ3vR8)

Opening hours are Monday to Friday: 9:00am-4:00pm (Excluding Public Holidays).

Information

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